Frequently Asked Questions
Everything you need to know about your Gear Rack experience.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Returns are processed within 5 business days of receipt.
How do I determine my size?
Each product page features a detailed sizing chart. We recommend measuring a similar garment you own to compare fit, as our styles range from slim to oversized.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
Can I track my order in real-time?
Yes, once your order ships, you will receive an email confirmation with a tracking number and a link to monitor your package's journey.
Are your materials sustainably sourced?
At Gear Rack, we prioritize quality and ethics. 80% of our current collection is made from organic cotton or recycled polyester as part of our commitment to sustainable fashion.